Term and Conditions

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

Data Collection

Fluencity only collects personal information or data that is voluntarily supplied by a user of the Site. By way of examples, users of the Site may wish to provide personal information for the purposes of:

  • Registering to use certain portions of the Site;
    • Clients: via application forms
    • Teachers: via application forms
  • Applying for a job with Fluencity;
  • Making contact with Fluencity;

Information supplied by users for such purposes may include e-mail addresses, contact addresses, educational details and any other additional information that users may choose to supply. These data collection forms do not use cookies.

Customers may be contacted by Fluencity from time to time in relation to the products and services offered by Fluencity.

Unless legally required to do so, Fluencity will not share the personal information of customers with any third parties without the customer’s prior consent.

See our Privacy Policy for further information.

Copyright and ownership

Fluencity.com and its original content, features, content, designs, text, graphics, software compilations, underlying source codes, and other graphic arrangements together with the compilation (meaning the collection, arrangement and assembly) and functionality are owned by Fluencity and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not infringe any of the intellectual property rights associated with the manufacture, design, branding and packaging of any products advertised on the Site nor introduce any modifications to the products, services supplied by us unless the nature of the delivered product dictates otherwise.

Advertising info

We do not advertise third party products or services within Fluencity, there are no adwords or trackers involved.

Payment methods

Details of payment and instructions are outlined within every agreement, and, or, invoice.

Refund policies

Details of refund structure and instructions are outlined within every agreement, and, or, invoice.

Shipping policies

We can order books for you from third party retailers, but we recommend that you complete the order so yourself in order to best maintain the delivery process and as third party transactions come into place.


We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. We may terminate your access to the Site, without cause or notice, you agree and acknowledge that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimers And Limitation of Liability

The Site is provided “as is” and we exclude all warranties of any kind to the fullest extent permissible by applicable law and do not guarantee the accuracy or completeness of the Site or any information or content or that it is free of defects or viruses. For greater certainty, we expressly disclaim to the fullest extent permissible by applicable law any and all express or implied warranties of any kind, including without limitation warranties of title, merchantability, fitness for a particular purpose and non-infringement with respect to the Site and materials, content, services and products on this Site.


Fluencity reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on key pages of our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by email or postal mail will be made to those affected by the change. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

Last updated: January 2016