Data Protection and Privacy Policy

Fluencity.com is committed to protecting and respecting your privacy. Once we have received your information, we will use strict procedures to try to prevent unauthorised access and do our utmost to protect your information.

We will never pass on information about you unless we are legally obliged to do so.

We will never use any of your data in ways that have unjustified adverse effects on you. Fluencity.com does not contain links to third party websites.

The data that we collect from you is stored at a destination within the European Economic Area (“EEA”).

Emails and Correspondence

If you contact us, we may keep a record of that correspondence.

The email address you register with us can be altered at any time by you, this email address can be seen by site administrators. You will receive information about your bookings, lessons and relevant alerts, you will receive correspondence from us to this email address. If you would like to change the way we communicate with you, please “Contact” us from your user account.

We will never pass on your email to third parties.

IP Addresses and Cookies

We may collect information about your IP address in order to maintain a safe environment for our users. We may analyse details of your visits to our site, including, but not limited to, traffic data, location data and other communication data and the resources that you access.

We may obtain information about your usage of the website by using a cookie file.

Websites use cookies to make the browsing experience more efficient, and to help you use websites to their full potential. Cookies are a small text file that is transferred to your hard drive or the internal memory of your mobile device.

What do our cookies do?

They help you to personalise your experience with our site, allowing you to engage with the Fluencity platform fully. Our cookies enable you to stay signed in while you browse the site.

They ensure your sign up process is as efficient as possible, we use cookies as a way to authenticate you as a registered user, allowing you to fully personalise your user profile and settings.

Our cookies do not share any of your personal data with us, and we would never use any information derived from cookies to try to identify anybody. We will never share any data with third parties.

By using Fluencity, you agree to the guidelines set out in our privacy policy. If you want to find out more about cookies or if you want to know how to delete or control the cookies that are stored on your computer you can visit AboutCookies.org

Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed via the contact form. If you require a full list of all the cookies we use, please put in a request through the contact form.